Behaviour Change Training
The most essential ingredient when it comes to providing your customers with an outstanding experience is the skills and knowledge of your people. They are your greatest asset. Behaviour change is an area of expertise which is coming more and more to the forefront, highlighted by the shift in policy approach at both national and local level, leading to an increasing number of organisations looking for specific training in this area.If you are looking for an innovative and inspiring training programme for your staff, to provide the insight and knowledge they need to deliver the most desirable and effective services for your customers, then talk to us. Our Desire Code training workshop is highly-visual, fast-paced, interactive and engaging, and has been created to deliver memorable learning with a large emphasis on practical application. Delegates are challenged to think of ways of applying the principles presented in the workshop into their work and they will leave enthused and buzzing with insight on customers’ behaviour and suggestions to try. We get consistently excellent feedback from our training workshops and we are confident that you will find us just as good. Please get in touch with us if you wish to discuss your training needs or would like a quote.